SmartTHING engages with third-party subprocessors to help us provide services to our customers. These subprocessors store Customer Content (content you submit to us through our services) and assist SmartTHING with processing it (posted date: July 8, 2026):
| Name | Nature of processing |
|---|---|
| Freedcamp (Security information) | Project management |
| Google (DPA) | Office suite |
| Microsoft Azure (DPA) | Cloud service provider |
| Xero (DP) | Financial records |
| Zoho CRM (Security information) | Sales platform |
| Name | Nature of processing |
|---|---|
| Blackbaud (Security information) | API Partner |
| Calendly (DPA) | Client bookings |
| Grammarly (Security information) Note: As a UK-based organization, our data is not used for training or service improvements. | Editing tools |
| Loom (Security information) | Video tools |
| Synthesia (DPA) | Video tools |
Anthropic (Claude) (Trust & Security) Note: Used for internal purposes only – No client or constituent data is processed. | AI Assistant |
Clients often select the below subprocessors for their data as part of our provision of our services. We provide links to further information for these below. We do not send data to these subprocessors unless instructed to do so by our clients
| Name | Nature of processing |
|---|---|
| Campaign Monitor (Security information) | Email marketing platform |
| DotDigital (DPA) | Email marketing platform |
| Eventbrite (DPA) | Event platform provider |
| Mailchimp (DPA) | Email marketing platform |
SmartTHING, as we grow and evolve, may change the subprocessors we use. You can always see the latest information on these on this page. If you have any questions around these providers please contact our support team support@smartthing.org.
